PRIVACY POLICY
This Privacy Policy was last revised on April 27, 2019.
Zenestar, Ltd. (“Zenestar” “us” or “we”) are dedicated to protecting your privacy and handling any personally identifiable information we obtain from you with care and respect.
This Privacy Policy sets forth our policy with respect to information, including personally identifiable information that is collected from users of and/or visitors to Zenestar.com as well as any other websites operated by Zenestar (collectively, “Zenestar.com”).
This Privacy Policy applies to personally identifiable information collected through the Zenestar.com and does not apply to any other information collected by Zenestar through any other means.
When this Privacy Policy uses the term “personally identifiable information,” we mean information that identifies a particular individual, such as the individual’s name, address, e-mail, and phone number. Personally identifiable information is also referred to in this Privacy Policy as “personal information.”
If you are an EU citizen or currently residing in the EU, this policy covers the collection, processing and other use of personal information under the Data Protection Act 1998 (“DPA”) and the General Data Protection Regulations (“GDPR”). For the purpose of the DPA and GDPR we are the data controller and any inquiry regarding the collection or processing of your data should be addressed to Zenestar, Ltd. Attn: Privacy Compliance 1781 Village Center Cir., Suite 130 Las Vegas, NV 89134.
As used in this Privacy Policy, Zenestar includes all of its subsidiary and affiliated entities. Zenestar is referred to in this Privacy Policy as “we,” “us,” “our,” and “ourselves.”
- Information You Provide to Us
Typically the personally identifiable information we receive comes directly from users like you who are interested in using the Zenestar.com, signing up as a user of Zenestar.com, and obtaining various products and services from us. In general, this information includes your name and e-mail address. We may also collect other types of information such as your phone number. We collect personal information when you sign up as a user, contact us with inquiries, purchase products or services, or participate in promotional offers.
The personally identifiable information we collect includes without limitation your name, address, email address, phone number and other personally identifiable information. In some cases, we may collect your credit card information (e.g., your credit card number and expiration date, billing address, etc.), some of which may constitute personally identifiable information, to secure certain payments. We do not store any credit card or other payment information on this website.
We do not collect sensitive personal information, such as race, religion, or political affiliations.
- Information Collected Through Technology / Cookies
We also collect information through technology to make our sites more interesting and useful. For instance, when you come to one of our sites, your IP address is collected. An IP address is often associated with the network through which you enter the Internet, like your ISP or your company. At times, we also use IP addresses to collect information regarding the frequency with which our users visit various parts of our sites. We may also use your IP Address to help diagnose problems with our servers and to administer our websites.
When you view our websites we may store a small amount of information on your computer. This information will be in the form of a “cookie” or similar file. Cookies are small files stored on your computer, not on our site. We use cookies in our interactive website areas, to deliver content specific to your interests, and so you are not required to reenter your account data every time you connect to the site. Through your web browser you can choose to have your computer warn you each time a cookie is being set, or you can choose to delete or turn off all cookies at any time. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookie settings.
Our websites may also use a variety of technical methods for tracking purposes, such as JavaScript snippets or pixel tags. We may also use these technical methods to analyze the traffic patterns on our websites, such as the frequency with which our users visit various parts of our websites.
- Third Party Services
Some of Zenestar’s credit card processing is handled by Stripe, Inc. https://stripe.com. Stripe maintains customer and payment information for purchases. More information about Stripe’s privacy terms can be found here: https://stripe.com/us/privacy.
In addition, our websites use certain Google services, such as Google Maps. Google collects various data including the page URL, page title, IP Address, and Page Language.
You can review Google’s Privacy Policy here: https://www.google.com/policies/privacy.
Google provides various privacy controls to limit its collection of data, including the Google Analytics opt-out browser add-on.
We also use Aesthetic Record for booking, consents, and billing. You can read Aesthetic Record’s privacy policy here: https://www.aestheticrecord.com/aesthetic-record-emr-policies/
You can read about Aesthetic Record’s compliance with HIPPA and EU privacy laws here: https://www.aestheticrecord.com/aesthetic-record-emr-hippa-gdpr-whitepaper/
We also use Living Matrix for our Functional Medicine practice for health assessments and patient information. You can read Living Matrix’s privacy policy here: https://livingmatrix.com/privacy-policy/
- Use and Disclosure of Personally Identifiable Information
We may use your personally identifiable information in many ways, such as to send you products or services you have requested. In addition, sometimes we hire companies to help deliver products or services, such as a third-party content provider or a company that provides payment processing. In those instances, there is a need to share your information with these companies.
We may also take your personally identifiable information and make it non-personally identifiable, either by combining it with information about other individuals, or by removing characteristics (such as your name) that make the information personally identifiable to you. There are no restrictions under this Privacy Policy upon our right to aggregate or de-personalize your personal information, and we may use and/or share the resulting non-personally identifiable information with third parties in any way.
We may store personally identifiable information itself or such information may be included in databases owned and maintained by our affiliates, agents or service providers. We take what we believe to be reasonable steps to protect the personally identifiable information from loss, misuse, unauthorized access, inadvertent disclosure, alteration, and destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from Zenestar.com may not be secure. Therefore, you should take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any personally identifiable information via the Internet. Although we will do our best to protect your personal information, we cannot guarantee the security of data while you are transmitting it to our site; any such transmission is at your own risk.
- Notice to EU Citizens and those Currently Residing in the EU
If you are an EU citizen, or currently residing in the EU, we may hold and process personal information that you provide to us in accordance with the DPA and GDPR.
The DPA and GDPR give you the right to access information held about you by us. Please write to us or contact us by email if you wish to request confirmation of what personal information we hold relating to you. You can write to us at Zenestar, Ltd. Attn: Privacy Compliance 1781 Village Center Cir., Suite 130 Las Vegas, NV 89134, or by email to zenestar@zenestar.com. There is no charge for requesting that we provide you with details of the personal data that we hold. We will provide this information within one month of your requesting the data.
- Controlling the use of Your Personal Information
All users have the right to change the permissions that you have given us in relation to how we may use your data. You also have the right to request that we cease using your data or that we delete all personal data records that we hold relating to you. You can exercise these rights at any time by writing to us at Zenestar, Ltd. Attn: Privacy Compliance 1781 Village Center Cir., Suite 130 Las Vegas, NV 89134, or by email to zenestar@zenestar.com..
You also have the right to opt-out of our processing your personal information for marketing purposes by writing to us at Zenestar, Ltd. Attn: Privacy Compliance 1781 Village Center Cir., Suite 130 Las Vegas, NV 89134, or by email to zenestar@zenestar.com..
- Do Not Track
We currently do not participate in any “Do Not Track” frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of data.
- International Privacy Laws / Storage and Transfer of your Data
If you are an EU citizen or currently residing in the EU, please be advised that the information you provide to us is transferred to and stored in countries outside of the European Economic Area (“EEA”). Your data is also be processed by staff operating outside the EEA. Nonetheless, we have taken steps with the aim of ensuring that your privacy rights continue to be protected, as outlined in this privacy policy and in accordance with the DPA and GDPR.
For all users, if you are using the websites from outside the United States, please be aware that you are sending information (including potentially personally identifiable information) to the United States, including to Google. Any information sent to Zenestar, other than from EU citizens and those currently residing in the EU, will be held in accordance with privacy laws in the United States and this Privacy Policy.
Any information sent to Google, Stripe, Aesthetic Record, Living Matrix, or other third parties will be held in accordance with those companies’ privacy policies.
- Purchase or Sale of Businesses
From time to time we may purchase a business or one or more of our businesses may be sold and any data may be transferred as a part of the purchase or sale. We may also, sell, assign, or otherwise transfer such information in the regular course of business. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your personal information is treated, transferred, or used.
- Additional Disclosures Required By Law
We will disclose personal information when we believe in good faith that such disclosures are required by law, including, for example, to comply with a court order or subpoena; to enforce our Privacy Policy; to protect your safety or security; and/or, protect the safety and security of our websites, us, and/or third parties, including the safety and security of property that belongs to us or third parties.
- Children’s Information
The websites are not directed toward persons under eighteen (18) years of age. Zenestar does not knowingly collect personally identifiable information from persons under eighteen (18) years of age.
- Changes and Updates
We reserve the right to amend this Privacy Policy at any time. If we do this, we will post the amended Privacy Policy. Your continued use of the websites after any such changes constitutes your acceptance of the new Privacy Policy. If you do not agree to this Privacy Policy or any future Privacy Policy, do not use (or continue to use) the websites.